2025 autumn winter Basic Slim soft solid color turtleneck Sweater Pullover Women Casual Long Sleeve chic bottom knitted Jumper

Order Processing

• Standard processing time: 1–3 business days.
• Orders placed during weekends or high-volume periods may require additional time.
• You will receive a confirmation once your order is shipped.

Shipping & Delivery

• Delivery timelines vary depending on carrier availability, warehouse location, and the destination address.
• Most customers in the U.S. receive their items within the standard delivery window provided at checkout.
• Tracking information will be sent automatically so you can follow your package’s status.

Return Eligibility

To qualify for a return, your item must:

• Be unused and in its original condition
• Include all original packaging, inserts, and accessories
• Be returned within 30 days of delivery

Items that show signs of use, damage, or missing parts may not be eligible for a full refund.

Return Process

1. Submit a return request through our website’s contact form.
2. Our support team will review the request and provide instructions.
3. Once the returned item is received and inspected, we will process your refund or replacement.